Privacy Policy
How FOUR collects, uses, and protects your information when you order from us.
Last updated: October 2026
1. Information We Collect
When you place an order or contact us, we collect the details you provide directly, such as your name, phone number, delivery address, and order details (items, size, quantity). We do not ask for or store payment card numbers on our site — orders are confirmed and paid for via Foodpanda or Cash on Delivery.
2. How We Use Your Information
- To process, confirm, and deliver your food order.
- To contact you about your order status via phone, Foodpanda support, or email.
- To respond to questions, menu inquiries, or support requests.
- To improve our food items, menu, and website experience.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. Your order details are shared only with Foodpanda or our delivery partner handling your shipment, and only to the extent needed to deliver your food hot and fresh.
4. Cookies & Local Storage
Our website uses your browser's local storage to remember your cart items on this device so they're still there if you come back later. This information stays on your own device and is not sent to us until you actually place an order.
5. Third-Party Services
We use Google Firebase to securely store order and site data, and standard web services (such as Google Fonts) to run this website. These providers may process some technical information (like IP address) as part of operating their service, under their own privacy terms.
6. Security
We take reasonable steps to protect your information, including access controls on our systems. No method of storing or transmitting data online is 100% secure, but we work to keep your information safe.
7. Data Retention
We keep order records for as long as needed to handle deliveries, feedback, or customer support, and to meet any legal or accounting requirements.
8. Your Rights
You can ask us at any time to tell you what information we hold about you, correct it, or delete it, by reaching out through the contact details on our site or via Foodpanda support.
9. Changes to This Policy
We may update this policy from time to time as our services change. The date at the top of this page shows when it was last revised.